Why Outsource?
-
Do you want to save your cost up to 50 percent?
-
Do you want to have Innovative web-enabled technologies?
-
Do you want to have Experienced financial professionals?
-
Do you want to have Improved internal controls?
-
Do you want to enhance reporting capabilities to provide more timely and accurate financial data?
-
Do you want to increase shareholder value?
Welcome to Business Process Outsourcing. BPO is the process of hiring another company to handle business activities for you.
Tayal Mittal & Co. believes that people make all the difference in building business regimes. That's what Business Process Outsourcing (BPO) is all about. It's the way how people can work together as a team to make companies more competitive and profitable - and to bring about meaningful changes that benefit customers, employees, and shareholders. People, teamwork, and communications make it happen. By carefully listening to our clients we develop innovative ways to meet their needs. Partnering is very important and we work closely with management to help them reach their goals. We care for the people we hire providing them with new and exciting career opportunities because people make all the difference in building shareholder value.
Key Factors
The key factors in successfully outsourcing a business process include:
-
Thoroughly analyze your process so you know your costs, and can determine the cost savings of outsourcing over a specific time period.
-
Define roles and responsibilities in the outsourcing partnership, so there are no surprises, and so that goals and expectations are clear to both parties.
-
Have measurable performance objectives-the speed of transactions, the time period to close the books, etc.-and establish performance incentives, both rewards and penalties, for meeting those objectives.
-
Develop a detailed transition plan to ensure a smooth hand-off. Outsourcing is a major undertaking that benefits from careful advanced planning.
-
Establish a clear dispute-resolution process to handle issues as they arise. This makes for smoother operations and doesn't make every issue a contractual or legal problem.
Benefits of B.P.O
-
Achieve world-class standards/benchmarks:- We reengineer business processes to incorporate the best-in-class practices of the world's leading companies, and we use performance measures and benchmarking to improve performance and costs.
-
Achieve cost reductions:- Through reengineering, process improvements, and advanced technologies, we eliminate unnecessary operating costs while reducing and bringing other administrative costs under better control
- mprove service quality:- We organize and manage the business processes with a view to providing a higher level and quality of services to the business units, subsidiaries, and other users throughout the company
-
Maintain competitive edge:- We enable management to focus on building a more competitive business, and provide the supporting systems and services to help companies compete more effectively in the global marketplace
-
Obtain outside expertise:- Our firm's top business, industry, and technical specialists provide management with valuable guidance and skills which are our core competencies and which the company may not have in-house
-
Meet changing customer demands:- Our outsourcing teams provide management with flexible and scalable services to meet their customers' changing requirements, and to support company moves, consolidations, and acquisitions
-
Gain access to advanced technology:- We design and implement leading-edge enterprise systems to support the business processes, and we manage the technology infrastructure with lower capital investments and training costs
-
Achieve revenue enhancements:- By outsourcing non-core processes, management can focus on increasing sales and market share, developing new and improved products, expanding into new markets, and enhancing customer service
-
Make continuous improvements in process:- We design, build, and manage the business processes to operate better, faster, and less expensively, and we work with clients to make continuous improvements in process effectiveness and efficiency
-
Gain greater internal flexibility:- Through outsourcing, management can focus on more strategic issues and other important company initiatives, and has more flexibility to assign staff and allocate resources to higher-value projects
Advantage of being at INDIA
We have an edge over the other countries as India offers many advantages to serving as an IT Enabled services destination for major global companies these include:
-
A virtual 12-hour time zone difference with USA and other major market for IT Enabled services
-
A huge pool of English speaking and computer literate graduate manpower who can continue to cater to the growing demand for professionals for IT Enabled Services. These professionals are skilled as well as quality conscious
-
Cost of qualified personnel is amongst the lowest in the world
-
Stable legislative and economic framework
-
Support of Government of India announced a special incentives and infrastructure for setting up IT Enabled Services
-
Thrust by Government of to make India an IT-driven nation with a focus on services sector where potential for value addition and thus premium higher
-
India enjoys very strong brand equity in major markets, thanks to its growing and globally competitive software industry
-
The proliferation of IT Enabled Services and its continuing demand-led growth may well emerge to be a strong opportunity for India, both in terms of generating employment and export
-
As evident, IT enabled Services is a major boon for India as it provides tremendous potential to provide employment opportunities and attract foreign investments
-
Generation of new direct or indirect investment
-
Earning of Foreign Exchange leading to higher earnings of local staff
-
More revenues to telecom carriers
-
Introduction of new technology
-
Transfer of skills to India
-
Increase in competitiveness
-
Improved parity of income levels in and far flung areas such as North East or Jammu & Kashmir.
|